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工作职责




* Drive the development and implementation of the digital workplace strategy
in China, aligning with global guidelines and best practices
* Oversee and coordinate the following areas: User Productivity: notebooks,
desktop PCs, mobile devices, IoT devices, endpoint management, communication
technology, mobile telephony, landline, contact center, fax, and print; User
Collaboration: M365, enterprise standard collaboration tools, video
conferencing solutions, and live events; User Support: service desk, onsite
support, process management, automation, and self-healing capabilities Lead and
manage diverse product teams, ensuring effective collaboration and delivery of
digital workplace services
* Develop and maintain relationships with key stakeholders, including
business leaders, IT teams, and external partners
* Drive innovation and adoption of new technologies and solutions to enhance
the digital workplace experience
* Ensure compliance with company policies, procedures, and regulatory
requirement



任职要求




* Bachelor’s degree in computer science, Information Technology, or related
field Minimum 10 years of experience in IT, with at least 5 years in a
leadership role
* Proven track record of driving digital transformation and innovation in a
large organization
* Strong understanding of digital workplace technologies, including M365,
Workspace One, MS Intune, Teams, Cisco, Zoom, and other collaboration tools
* Experience with IT service management frameworks, such as ITIL Strong
business acumen and understanding of organizational needs and priorities
* Strong technical skills, including knowledge of digital workplace
technologies, IT service management frameworks, and cloud-based solutions
* Experience with project management methodologies, such as Agile and
Waterfall
* Strong analytical and problem-solving skills, with the ability to analyze
complex data and develop insights
* Strong understanding of cybersecurity principles and practices
* Fluency in English and Mandarin Chinese (written and spoken)